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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Asterion_458

February 25, 2023

5  out of  5 rating by Asterion_458
"Had a great experience working with Drew Miller! Was greeted immediately after walking in!"

Nick Brooks

February 20, 2023

5  out of  5 rating by Nick Brooks
"I had worked with Lauren Hernandez and great googely moogely was she helpful! Ms. Lauren did a great job quoting me for my policy and was very informative about my coverages. While I was waiting Travis and Adrian were extremely friendly and made the environment inviting great conversationalists. Overall Travis and Adrian made my StateFarm experience remarkable. Not to mention Adrian’s phenomenal hair. Chris truly is professionalism personified and quite the straight shooter. And to close it out Drew and Tyler are a dynamic duo and an absolute pleasure to work with. I look forward to conducting more business with this agency in the future."

Rua Bot

December 12, 2022

5  out of  5 rating by Rua Bot
"I’ve been fortunate to have Chris Miceli helping me with my coverage as an out of state landlord. Chris was able to help me understand the coverages needed in Florida and find quotes for the closing process even while inspections were ongoing. After the close, Chris has continued to communicate well and has gone above and beyond to make sure the underwriters have what they need for the policy. I couldn’t have asked for a better partner to work with."

Gareth Philip-smith

December 3, 2022

5  out of  5 rating by Gareth Philip-smith
"Really happy with the quote I received and the customer service, lauren was polite and helpful she quickly and efficiently understood what coverage I needed and came up with a quote that suited me. it was completely stress free. I would highly recommend State Farm."

ANGELIA JOHNSON

November 17, 2022

5  out of  5 rating by ANGELIA JOHNSON
"I have been a customer for state farm for quite some time now.I haven't found anyone rates as low as theirs.every time I call them for any reason I get the BEST customer service experience.I got an Agent on the phone the other day her name was Lauren,She was Awesome ,kind,and very considerate as to the nature of my call,I have my home and auto Insurance with them and I even recommended them to a friend and she got a great savings.I would recommend them to anyone,I've always had wonderful results Thank you state farm."

Gretchen Miller

October 4, 2022

5  out of  5 rating by Gretchen Miller
"I highly recommend Drew with Tyler Kercher's office. Recently, my wind insurance company went under, and dropped me with about two weeks notice, right in the middle of hurricane season. Drew was able to connect me with a resource to get a 4 point inspection, and write me a new insurance policy in just under two weeks! He also was able to save me over $2000 from what I was previously paying! Go see Drew for any insurance questions!"

Hilary Reynolds

October 4, 2022

5  out of  5 rating by Hilary Reynolds
"My representative Lauren was knowledgeable and extremely helpful in finding the right insurance for me. She explained every step of the process and made sure I was completely covered. If you are in need of insurance I would definitely recommend this office!"

Elizabeth Thompson

October 3, 2022

5  out of  5 rating by Elizabeth Thompson
"I am so glad I met Drew Miller with Tyler Kercher State Farm. He goes above and beyond to help me understand the crazy world of insurance. Very knowledgeable and very professional. I will be recommending his name and this agency to my friends and family in the future."

Mary Mengel

September 29, 2022

5  out of  5 rating by Mary Mengel
"State Farm is a excellent insurance company. Travis answers my calls promptly. keeps up to date with what I need tp know. I can depend on them because of claims in the past."

Jo Sharp

September 29, 2022

5  out of  5 rating by Jo Sharp
"I recently moved from CA and was very nervous about the rates being higher in FL. Not only am I paying less now but I have MORE coverage. I had heard about the importance of proper liability insurance and how it protects your assets, Melissa took the time to explain this coverage in a way that was easy to understand. I'm forever grateful for her help, knowledge and saving over $50 a month."

Skye Hanks

August 4, 2022

5  out of  5 rating by Skye Hanks
"Tyler & Drew are the best! They offer you the coverage you need, as well as explain what coverages or higher limits you should have and why, and offer the most competitive rates I have found in our area as well as Alabama. Because they are also licensed in Alabama, they were able to help my daughter (only age 23), who has recently moved there, get an auto policy with a renters policy and even life insurance for a better rate than a competitor agency offered her that is located in AL and it didn't even have life coverage in the others quote. They are an exceptional agency and truly care about their clients! I highly recommend this agency for insurance needs!!"

anna palmer

June 23, 2022

5  out of  5 rating by anna palmer
"The Agent Travis Thompson was very knowledgeable and helped me make a huge savings on our auto insurance per month. Went from Geico to State Farm and with the horrible economy this was like a car payment savings! Game changer and life changing. I highly recommend this gentlemen for ALL insurance needs!"

Sheila Golden

June 7, 2022

1  out of  5 rating by Sheila Golden
"I have been with State Farm since I was 16. I pay for roadside assistance and today I needed roadside assistance. I had a flat tire on the interstate. I tried to call for service and I was told that there was an usual amount of calls at this time and to leave my number. My cell phone was dying. I tried calling Tyler's number and I was told it was Avis rental car and no one could help me. I have never had this kind of problem before. Is this what I'm to expect with this agent?"

Scott Weichbrodt

April 21, 2022

5  out of  5 rating by Scott Weichbrodt
"Matt was Fantastic and a breath of fresh air. THANKS AGAIN MATT!!! Scott"

Shauna Jekel

March 11, 2022

5  out of  5 rating by Shauna Jekel
"My husband and I use State Farm with this agency for bundled car, home, and life insurance. We're new to home and life insurance (only recently purchased a house and recently had a child) and I want to especially highlight Travis for being a 5-star agent who has been so kind through the whole process. He's informative but not pushy, and we've so far had a great experience using State Farm as a whole. Travis and State Farm get 5 stars from us :)"

Rick Dreadin

March 8, 2022

4  out of  5 rating by Rick Dreadin
"I always have great service from this office...Matthew always goes over and beyond to give quick professional service. Wouldve given five stars but im not happy with the multi car discount. $6 isnt much ...but thats State farm...this office is very good..."

scott loftis

February 13, 2022

1  out of  5 rating by scott loftis
"While I am fairly happy with State Farm Insurance I am so completely disgusted with this Agent and business. From the beginning we experienced so many problems and spent a lot of time on the phone with the untrained so called agents trying to get things corrected over and over. The final straw was the complete cluster trying to get a refund for my premiums paid in advance when we sold our house. Tyler LIED to me and covered for his employees that did not do what they told me they would do. I can prove it. Please do not waste your time with this agency as you will be very unhappy. He will not take care of you and his untrained people will screw everything up many times. He will only call you back when you send emails that cannot be avoided. Shop here at your own peril, please believe me."

James Stephens

February 8, 2022

5  out of  5 rating by James Stephens
"Got tons of help with finding insurance and got my quote back quickly. They are very fun and easy to work with. Really appreciate Travis for helping me out."

St SEG

December 15, 2021

5  out of  5 rating by St SEG
"Our family has been covered by State Farm Insurance for more than 35 years. My parents original State Farm Agent retired a few years ago and my brother and I are continuing our auto and homeowners insurance via the Tyler Kercher State Farm Agency. I am pleased with the agents and staff I have interacted with during the transition not only with our local State Farm Agency, but with our own family's personal changes. Thanks to Travis in particular for being so attentive to our needs and answering my many questions. Thanks for providing great customer service!! Susan G"

Pat Cox

December 15, 2021

5  out of  5 rating by Pat Cox
"Chris was great inn helping us move ALL of our insurance we had with another company for 45 years. Very knowledgeable and professional. Easy to work with"

Heidi Jade Siren

December 13, 2021

5  out of  5 rating by Heidi Jade Siren
"Melissa helped get our family set up with Life Insurance as well as Car Insurance for both of our vehicles. She is a joy to speak with and always has the answers we need (or finds them) even when I feel like it might be a silly question."

Theodore Siren

November 23, 2021

5  out of  5 rating by Theodore Siren
"My entire family is covered under State Farm. Melissa in particular is incredibly knowledgeable and invaluable when answering my questions and ensuring we have everything we need for our life insurance policies. She is helpful, personable, and caring, and I would recommend her and her office over anyone else. Thank you for everything, Melissa!"

Geoffrey Pittman

November 5, 2021

5  out of  5 rating by Geoffrey Pittman
"Tyler Kercher, and his team, are proactive at saving their customers money! They have consistently reached out with savings tips, programs, and promotions that help save me money! I highly recommend Mr. Kercher as he (and his team) are doing this for the right reasons--to help others."

Lori Wiebold

May 25, 2021

5  out of  5 rating by Lori Wiebold
"Highly recommended, very helpful and help me get low premium."

AJ Cuff

March 15, 2021

5  out of  5 rating by AJ Cuff
"Matt did a great job saving me some money!"