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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Cooley

October 16, 2024

5  out of  5
rating by Jennifer Cooley
"Lauren at Tyler Kercher’s office is the absolute best! She was so friendly and helpful. She found ways to save me money while still providing me with the best coverage for my new car. Ty again for everything"
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Casey Williams

October 16, 2024

4  out of  5
rating by Casey Williams
"I've had a very good business relationship with this State Farm for the most part. The only trouble that I've seem to run into several times, & had been a hassle, is when (naturally) my mileage is needed. I have tried to do so on the app & it doesn't "take", so I have to end up going out of my way to their store to have someone in there come out & look for themselves @ my mileage & they'll enter it. The last time I did that, last year I believe, for whatever reason, that wasn't sufficient enough & it ended up being an annoying ordeal!! Just now as I was asked to enter my mileage using the State Farm app & hadn't gotten too far, I actually got an call from them & she asked me what my mileage is & I told her. Then I suggested that I take a picture & send it her &/ them, bc in the past I've had issues with this. She agreed that would be a good idea & I sent 2, that have the date & are time stamped, so I HOPE that is MORE than enough for them to be what they want & require, because this 1 detail has had my insurance rate go up & STAY up, around $20+ for TOO LONG, in my opinion!! I also was told that if it showed that I was driving good, which I AM, that I would be rewarded with discounts & I have yet to see ANY in well over a year+!!! So we'll see how this time around goes with my mileage information 🙂"
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Mopar Maniac (The Nelsonator)

October 14, 2024

5  out of  5
rating by Mopar Maniac (The Nelsonator)
"Worked with Stepanie the other day when at the dealership changing vehicles and she was awesome! She even continued to help me after close hours and did an amazing job! Thank you so much!"
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Dave Diffy

October 1, 2024

5  out of  5
rating by Dave Diffy
"Lauren was extremely helpful and answered every question I had. Absolutely stellar customer service! A+ Highly Recommended!!!"
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Marisa Mccants

September 28, 2024

5  out of  5
rating by Marisa Mccants
"Adriana Z. did a great job of going above and beyond to provide us with great customer service."
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Lakesha Mcdowell

September 20, 2024

5  out of  5
rating by Lakesha Mcdowell
"she was very helpful and answered all my questions"
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Kimberly Le

September 17, 2024

5  out of  5
rating by Kimberly Le
"Adriana noticed a discrepancy related to my account and proactively took the necessary actions to resolve it on my behalf, and inform me. I value honest, hard working individuals like herself who actively do what’s right for their clients. If anyone deserves a raise or promotion, I’d proudly nominate her!"
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Brandon Mckendrick

September 11, 2024

5  out of  5
rating by Brandon Mckendrick
"The staff is absolutely fantastic! Special thanks to Travis for getting me a fast auto quote. Not only did find quite a few discounts that I didn't even know existed but he really explained everything to me so that I would understand it."
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Summer Pedersen

September 11, 2024

5  out of  5
rating by Summer Pedersen
"Earlier this week I spoke with Stephanie and was trying to get quotes for adding new possible vehicles to our plan. She was great and very patient through the process of checking cost on a couple different vehicles! Honestly in the last 2 years I've not had a bad experience. They've always been very helpful when answering questions about our home and auto insurance and trying make sure we get the best price for the coverage we want!"
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Shannon Slaughter

September 4, 2024

5  out of  5
rating by Shannon Slaughter
"A dreaded task turned out easy.. I had to insure my rare box van with commercial coverage. Adriana Zaleske handled everything with such care, she made sure I had the proper coverage for the type of work I will be doing with the vehicle. I was so relieved she got it done fast and her communication was on point. She was able to explain my policy to me where I would understand. I definitely will continue to use her as my point of contact."
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Courtnay Middleton

August 30, 2024

5  out of  5
rating by Courtnay Middleton
"Ive been with State Farm for almost 3 years and Lauren is AWESOME she helped me with all my needs and if I didn't understand she will explain it better for me and Drew is AWESOME as well great communication and there for you anytime"
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Nechaun Diamond

August 29, 2024

5  out of  5
rating by Nechaun Diamond
"Everyone there is incredibly helpful! I have worked with Adrianna who is an absolute sweetheart and today I had the pleasure of being helped by Stephanie who went above and beyond! Great people!"
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Jonathan

August 29, 2024

5  out of  5
rating by Jonathan
"Lauren was great and an effective communicator! She will make sure you are taken care of."
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Bridget Damper

August 28, 2024

5  out of  5
rating by Bridget Damper
"Stephanie and Lauren are amazing at what they do!"
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Brooks Vrooman

August 22, 2024

5  out of  5
rating by Brooks Vrooman
"Jake was real great to work with! He helped me get my car and house both insured!"
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Donald Chavers

August 21, 2024

5  out of  5
rating by Donald Chavers
"First of all, I actually enjoy the time and the conversation I experienced with Mr. Baker to whom will be managing my account with State Farm or I will not be moving my insurance needs at this time . It was so nice to have someone actually listen to my needs and expectations. I think I have made my choice of whom I will have as my new insurance provider. And they should reward him also. With Respect Ya’ll, Donald Wayne"
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Emma Fletcher

August 20, 2024

5  out of  5
rating by Emma Fletcher
"As I was moving States, I had A LOT of questions. Juliegha Baez was very helpful getting everything switched over. Very much appreciated!"
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Connie Rigdon

August 15, 2024

5  out of  5
rating by Connie Rigdon
"I had a wonderful experience with Account Manager , Jake Baker. He was very helpful with the process of changing my homeowners and auto insurance to State Farm. His communication skills are the best and he has a wonderful personality as well. I highly recommend you ask for Jake Baker, you will not be disappointed!"
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cortina jackson

July 31, 2024

5  out of  5
rating by cortina jackson
"Stephanie was very very nice and she helped me a lot"
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Jeffrey Skultety

July 31, 2024

5  out of  5
rating by Jeffrey Skultety
"Michael was very courteous and professional!! It’s nice dealing with professionals!!"
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anita rich

July 24, 2024

5  out of  5
rating by anita rich
"I have received the very best customer service with Lauren and staff at the State farm office on Davis hwy next ti BJs.she helps so much.love doing business with them.just the best"
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Patti Kistler

July 12, 2024

5  out of  5
rating by Patti Kistler
"I recently had to contact State Farm - Tyler Kercher’s office. I had the blessing of talking to Adriana. With just a few questions, Adriana got to the heart of my question and explained very clearly what was needed to achieve a positive outcome. I was impressed at her knowledge and skill within the insurance profession. I commented that I was happy to get connected with someone with so much experience and knowledge. I asked how long she had been in the field. I was surprised to hear that she was relatively new to insurance! She was confident, articulate, and proficient. Adriana quickly and successfully addressed my insurance issue. Kudos to Tyler Kercher for choosing to hire the talented Miss Adriana."
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P Preston

July 10, 2024

5  out of  5
rating by P Preston
"Five stars you say hell yeah. Gave me the best rates in the state. And Ms. Stephanie is the best solved all my issues. Would recommend highly."
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Sonny Aplin

July 10, 2024

5  out of  5
rating by Sonny Aplin
"Juliegha at Tyler Kercher has awesome customer service and is very friendly and knowledgeable. Looking forward to bringing all my policies this way!"
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Sue Whitney

July 2, 2024

5  out of  5
rating by Sue Whitney
"The Tyler Kercher Agency has always provided me with excellent service. The account manager, Lauren H, is very knowledgeable and helpful. She deals with my questions in a very professional manner and explains everything so that I can easily understand. I appreciate that the agency is always looking out for my best interest. Thank you, Lauren.👍"