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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Slaughter

September 4, 2024

5  out of  5
rating by Shannon Slaughter
"A dreaded task turned out easy.. I had to insure my rare box van with commercial coverage. Adriana Zaleske handled everything with such care, she made sure I had the proper coverage for the type of work I will be doing with the vehicle. I was so relieved she got it done fast and her communication was on point. She was able to explain my policy to me where I would understand. I definitely will continue to use her as my point of contact."
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Courtnay Middleton

August 30, 2024

5  out of  5
rating by Courtnay Middleton
"Ive been with State Farm for almost 3 years and Lauren is AWESOME she helped me with all my needs and if I didn't understand she will explain it better for me and Drew is AWESOME as well great communication and there for you anytime"
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Nechaun Diamond

August 29, 2024

5  out of  5
rating by Nechaun Diamond
"Everyone there is incredibly helpful! I have worked with Adrianna who is an absolute sweetheart and today I had the pleasure of being helped by Stephanie who went above and beyond! Great people!"
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Jonathan

August 29, 2024

5  out of  5
rating by Jonathan
"Lauren was great and an effective communicator! She will make sure you are taken care of."
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Bridget Damper

August 28, 2024

5  out of  5
rating by Bridget Damper
"Stephanie and Lauren are amazing at what they do!"
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Brooks Vrooman

August 22, 2024

5  out of  5
rating by Brooks Vrooman
"Jake was real great to work with! He helped me get my car and house both insured!"
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Donald Chavers

August 21, 2024

5  out of  5
rating by Donald Chavers
"First of all, I actually enjoy the time and the conversation I experienced with Mr. Baker to whom will be managing my account with State Farm or I will not be moving my insurance needs at this time . It was so nice to have someone actually listen to my needs and expectations. I think I have made my choice of whom I will have as my new insurance provider. And they should reward him also. With Respect Ya’ll, Donald Wayne"
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Emma Fletcher

August 20, 2024

5  out of  5
rating by Emma Fletcher
"As I was moving States, I had A LOT of questions. Juliegha Baez was very helpful getting everything switched over. Very much appreciated!"
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Connie Rigdon

August 15, 2024

5  out of  5
rating by Connie Rigdon
"I had a wonderful experience with Account Manager , Jake Baker. He was very helpful with the process of changing my homeowners and auto insurance to State Farm. His communication skills are the best and he has a wonderful personality as well. I highly recommend you ask for Jake Baker, you will not be disappointed!"
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cortina jackson

July 31, 2024

5  out of  5
rating by cortina jackson
"Stephanie was very very nice and she helped me a lot"
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Jeffrey Skultety

July 31, 2024

5  out of  5
rating by Jeffrey Skultety
"Michael was very courteous and professional!! It’s nice dealing with professionals!!"
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anita rich

July 24, 2024

5  out of  5
rating by anita rich
"I have received the very best customer service with Lauren and staff at the State farm office on Davis hwy next ti BJs.she helps so much.love doing business with them.just the best"
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Patti Kistler

July 12, 2024

5  out of  5
rating by Patti Kistler
"I recently had to contact State Farm - Tyler Kercher’s office. I had the blessing of talking to Adriana. With just a few questions, Adriana got to the heart of my question and explained very clearly what was needed to achieve a positive outcome. I was impressed at her knowledge and skill within the insurance profession. I commented that I was happy to get connected with someone with so much experience and knowledge. I asked how long she had been in the field. I was surprised to hear that she was relatively new to insurance! She was confident, articulate, and proficient. Adriana quickly and successfully addressed my insurance issue. Kudos to Tyler Kercher for choosing to hire the talented Miss Adriana."
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P Preston

July 10, 2024

5  out of  5
rating by P Preston
"Five stars you say hell yeah. Gave me the best rates in the state. And Ms. Stephanie is the best solved all my issues. Would recommend highly."
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Sonny Aplin

July 10, 2024

5  out of  5
rating by Sonny Aplin
"Juliegha at Tyler Kercher has awesome customer service and is very friendly and knowledgeable. Looking forward to bringing all my policies this way!"
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Sue Whitney

July 2, 2024

5  out of  5
rating by Sue Whitney
"The Tyler Kercher Agency has always provided me with excellent service. The account manager, Lauren H, is very knowledgeable and helpful. She deals with my questions in a very professional manner and explains everything so that I can easily understand. I appreciate that the agency is always looking out for my best interest. Thank you, Lauren.👍"
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Jonathan Johnson

June 29, 2024

5  out of  5
rating by Jonathan Johnson
"Juliegha has been incredibly helpful. I was evaluating my relationship with State Farm and she got us to a much better place."
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Beatriz Elena Vasquez Medina

June 20, 2024

5  out of  5
rating by Beatriz Elena Vasquez Medina
"I just want to take the time to highlight the incredible job that Ms Lauren has done so many years for us at State Farm. Ms Lauren and all of her talents, abilities, attitudes, cognitive attributes, personality, social skills, language articulation, and the kind of human being that she is are the reasons why we have stayed as State Farm and have not gone to explore the insurance market. We know the incredible company that State Farm is and the longevity that we have had with y’all but it is because of her that we have stayed! The thought of starting all over again with someone else that takes the same time and care is unthinkable! Please recognize her outstanding job because she is the true asset to State Farm Insurance!"
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TAMI FOSTER

June 19, 2024

5  out of  5
rating by TAMI FOSTER
"Great service! Juliegha has been great with all my accounts. I have personal and business accounts with State Farm. I have been with them for over 30 years."
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Lauren Armstrong

June 10, 2024

5  out of  5
rating by Lauren Armstrong
"We just moved to Florida and had a wonderful experience with Juliegha. She was extremely kind and very efficient in a timely manner. Would highly recommend doing business with them"
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Sharon Myers

June 4, 2024

5  out of  5
rating by Sharon Myers
"I have had very good customer service with State Farm agents, first with Finis Calvert, and now with Tyler Kercher. Especially Drew Miller and Juliegha Baez, who helped me figure out which available discounts would help lower my premium and, most recently, Juliegha made me aware of age-related advantages and helped me rework my policy so I still have very good coverage at reduced cost. Members of my family have had accounts with State Farm since the 1960s and we have always considered State Farm to be the fairest in claim adjudication and the best in customer service."
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Brandi Townsend

April 24, 2024

5  out of  5
rating by Brandi Townsend
"Even though looking for insurance can be a painful experience, Tyler Kercher's branch and the agent I worked with, Juliegha Baez, made my recent policy change interaction pleasant and she was even able to save us a little money. I appreciate the work she did with me and look forward to dealing with her in the future!"
We responded:
"Brandi, I'm glad to hear that Juliegha made your recent policy change interaction pleasant and even helped save you some money—it's always great when insurance experiences can be positive! We appreciate your kind words and look forward to continuing to assist you in the future. - Tyler Kercher - State Farm Insurance Agent, Pensacola, FL"
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Alyssa Caligiuri

April 9, 2024

5  out of  5
rating by Alyssa Caligiuri
"Tyler and Lauren are absolutely amazing !! They are so knowledgeable, helpful and friendly !! I am thankful to have such wonderful service each time I call them. 1OOOOOOOO% recommend !"
We responded:
"Alyssa, thank you so much for sharing your wonderful experience with Lauren and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. - Tyler Kercher - State Farm Insurance Agency"
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Ben Gibson

March 4, 2024

5  out of  5
rating by Ben Gibson
"Drew is the man that makes things HAPPEN!!!"
We responded:
"Ben, thank you for taking the time to leave us a review! Drew is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs! We hope to continue serving your insurance needs for many years!"
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Katie Jones

February 15, 2024

5  out of  5
rating by Katie Jones
"I'm very happy with customer service from staff, refered to friends and family"
We responded:
"Katie, thank you! We appreciate your trust in us to take care of your insurance policies."