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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patti Kistler

July 12, 2024

5  out of  5 rating by Patti Kistler
"I recently had to contact State Farm - Tyler Kercher’s office. I had the blessing of talking to Adriana. With just a few questions, Adriana got to the heart of my question and explained very clearly what was needed to achieve a positive outcome. I was impressed at her knowledge and skill within the insurance profession. I commented that I was happy to get connected with someone with so much experience and knowledge. I asked how long she had been in the field. I was surprised to hear that she was relatively new to insurance! She was confident, articulate, and proficient. Adriana quickly and successfully addressed my insurance issue. Kudos to Tyler Kercher for choosing to hire the talented Miss Adriana."
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P Preston

July 10, 2024

5  out of  5 rating by P Preston
"Five stars you say hell yeah. Gave me the best rates in the state. And Ms. Stephanie is the best solved all my issues. Would recommend highly."
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Sonny Aplin

July 10, 2024

5  out of  5 rating by Sonny Aplin
"Juliegha at Tyler Kercher has awesome customer service and is very friendly and knowledgeable. Looking forward to bringing all my policies this way!"
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Sue Whitney

July 2, 2024

5  out of  5 rating by Sue Whitney
"The Tyler Kercher Agency has always provided me with excellent service. The account manager, Lauren H, is very knowledgeable and helpful. She deals with my questions in a very professional manner and explains everything so that I can easily understand. I appreciate that the agency is always looking out for my best interest. Thank you, Lauren.👍"
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Jonathan Johnson

June 29, 2024

5  out of  5 rating by Jonathan Johnson
"Juliegha has been incredibly helpful. I was evaluating my relationship with State Farm and she got us to a much better place."
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Beatriz Elena Vasquez Medina

June 20, 2024

5  out of  5 rating by Beatriz Elena Vasquez Medina
"I just want to take the time to highlight the incredible job that Ms Lauren has done so many years for us at State Farm. Ms Lauren and all of her talents, abilities, attitudes, cognitive attributes, personality, social skills, language articulation, and the kind of human being that she is are the reasons why we have stayed as State Farm and have not gone to explore the insurance market. We know the incredible company that State Farm is and the longevity that we have had with y’all but it is because of her that we have stayed! The thought of starting all over again with someone else that takes the same time and care is unthinkable! Please recognize her outstanding job because she is the true asset to State Farm Insurance!"
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June 19, 2024

5  out of  5 rating by TAMI FOSTER
"Great service! Juliegha has been great with all my accounts. I have personal and business accounts with State Farm. I have been with them for over 30 years."
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Lauren Armstrong

June 10, 2024

5  out of  5 rating by Lauren Armstrong
"We just moved to Florida and had a wonderful experience with Juliegha. She was extremely kind and very efficient in a timely manner. Would highly recommend doing business with them"
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Sharon Myers

June 4, 2024

5  out of  5 rating by Sharon Myers
"I have had very good customer service with State Farm agents, first with Finis Calvert, and now with Tyler Kercher. Especially Drew Miller and Juliegha Baez, who helped me figure out which available discounts would help lower my premium and, most recently, Juliegha made me aware of age-related advantages and helped me rework my policy so I still have very good coverage at reduced cost. Members of my family have had accounts with State Farm since the 1960s and we have always considered State Farm to be the fairest in claim adjudication and the best in customer service."
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Brandi Townsend

April 24, 2024

5  out of  5 rating by Brandi Townsend
"Even though looking for insurance can be a painful experience, Tyler Kercher's branch and the agent I worked with, Juliegha Baez, made my recent policy change interaction pleasant and she was even able to save us a little money. I appreciate the work she did with me and look forward to dealing with her in the future!"
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Alyssa Caligiuri

April 9, 2024

5  out of  5 rating by Alyssa Caligiuri
"Tyler and Lauren are absolutely amazing !! They are so knowledgeable, helpful and friendly !! I am thankful to have such wonderful service each time I call them. 1OOOOOOOO% recommend !"
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Ben Gibson

March 4, 2024

5  out of  5 rating by Ben Gibson
"Drew is the man that makes things HAPPEN!!!"
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Katie Jones

February 15, 2024

5  out of  5 rating by Katie Jones
"I'm very happy with customer service from staff, refered to friends and family"
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February 6, 2024

5  out of  5 rating by IT CyCo
"I am so thankful for Melissa’s assistance and knowledge with life insurance and business insurance. She made things very simple and helped protect my family. Looking forward to working with her with my homeowners insurance once I renew."
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Gabriella Pyle

January 10, 2024

5  out of  5 rating by Gabriella Pyle
"Long time State Farm customer, two years with Tyler Kercher's office. Really appreciate the effort they go through to help me find the best rates and best coverage for me specifically. Excellent customer service just today from Lauren!! Highly recommend this office."
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Arezoo Doosthaghighi

January 3, 2024

5  out of  5 rating by Arezoo Doosthaghighi
"Drew Miller was very helpful!"
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Bouncin Beyond

November 28, 2023

1  out of  5 rating by Bouncin Beyond
"I have tried to give this office the benefit of the doubt numerous time. Every request has to be with a return call and some time a third call. I wanted to add commercial insurance but after a week of waiting for a quote, I decided to go with another company."
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Erica Stone

November 14, 2023

5  out of  5 rating by Erica Stone
"We highly recommend them. We were getting dropped by Frontine for having solar panels and I was hitting a wall with finding insurance that would allow panels, concrete roof and close proximity to the water. Lauren went above and beyond to help us secure the insurance we needed."
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September 15, 2023

5  out of  5 rating by George
"These guys are always very good at what they do. I would highly recommend them"
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Natalie Sehweil

September 13, 2023

5  out of  5 rating by Natalie Sehweil
"Had a great experience with Lauren, she made the whole process easy and fast. Worked with this group for 6+ months and every encounter has been top notch. Appreciate their good demeanor, affordable solutions, and ease of experience. Never felt exploited like I have with some other insurance groups."
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Allos Anthropos

August 31, 2023

5  out of  5 rating by Allos Anthropos
"Chris Miceli is my new insurance agent in Pensacola Florida. As many know, the property insurance business is more and more difficult to navigate along the Gulf Coast and especially in Florida. Chris was recommended by a colleague and I could not be more happy with his service and work ethic. He quickly answered every phone call, responding also to my emails and text messages. He was professional and fast. I will continue to rely on Chris for my house insurance needs. He is a good guy for sure. Elie Barnes, Old East Hill, Pensacola resident since 1989."
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Valery Serrano

August 31, 2023

5  out of  5 rating by Valery Serrano
"Great service!"
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John Lanning

August 16, 2023

5  out of  5 rating by John Lanning
"Lauren was awesome and help me every step of the way in switching from GEICO after over 20 years! She helped me match policy coverage and worked with my tight schedule to make it a painless experience!"
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Elton Warriner

August 8, 2023

5  out of  5 rating by Elton Warriner
"Dakota Simpson is the very best. Go see her , you will not be disappointed"
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Annette Fuller

July 19, 2023

5  out of  5 rating by Annette Fuller
"Very friendly and helpful staff!!"