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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Russell

March 11, 2025

5  out of  5
rating by Scott Russell
"This is the best insurance company agency that I ever dealt with Stephanie is awesome"
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Scott Ga

March 9, 2025

5  out of  5
rating by Scott Ga
"Adrianna was very friendly, courteous, prompt, and helpful addressing questions and concerns via phone re our homeowners insurance. Her assistance and input was greatly appreciated!"
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Board SeA

March 6, 2025

5  out of  5
rating by Board SeA
"The best service rendered was by Adriana she went the extra length to tend to our request and execute and resolve the issue thanks Alicia"
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Anthony

March 5, 2025

5  out of  5
rating by Anthony
"Nice company and takes care of their people"
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Demarious Bethune

March 5, 2025

5  out of  5
rating by Demarious Bethune
"I should’ve done this sooner! Logan dropped my insurance from 350 a month with geico to 190 for State Farm. With better coverage! Thanks a lot man!"
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Caleb Shields

February 27, 2025

5  out of  5
rating by Caleb Shields
"Travis was a great help today!"
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Beatrice Brown

February 26, 2025

5  out of  5
rating by Beatrice Brown
"Ask for Lauren. She's literally the best helped me save close to $100 on my monthly premium. She was professional. She was kind. She listened. Also help me personalize my plan a bit more. She has a great aura and works quick."
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Chris Hinsch

February 24, 2025

5  out of  5
rating by Chris Hinsch
"Truly proficient team. Making sure I know all my options and benefits. Timely and helpful at every turn."
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Wyatt Carter

February 22, 2025

5  out of  5
rating by Wyatt Carter
"Tyler Karcher was very help and explained everything in detail. Highly recommend using him for your insurance needs."
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John C. A.

February 20, 2025

5  out of  5
rating by John C. A.
"Really helped me out to get everything insured, from my cars to my house. The process was fast and easy amd the people were super friendly."
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Sean Lowe

February 19, 2025

5  out of  5
rating by Sean Lowe
"Lauren was great. She got us the exact coverage we needed and she was able to help us save by getting rid of things we didn't need."
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Jenny Chinn

February 19, 2025

5  out of  5
rating by Jenny Chinn
"My husband and I recently obtained auto insurance through Tyler Kercher office and we are happy to say we are very pleased with our new rates! We like that we will be saving a large amount of money! Logan was our representative and he explained everything to me, answered all my questions and went above and beyond to get our policy started quickly. Thank you Logan!"
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Brittnie

February 17, 2025

5  out of  5
rating by Brittnie
"Tyler was great. He saved me a good amount of money & very patient with me! Thank you!"
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Alexandria Chadwick

February 13, 2025

5  out of  5
rating by Alexandria Chadwick
"Stephanie is amazing at her job! She is well knowledgeable and extremely nice! She swiftly followed up on a concern I had and ensured that I had all the answers. She is an asset to the team for sure !"
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Michelle Salzman

February 13, 2025

5  out of  5
rating by Michelle Salzman
"Excellent customer service and their team is extremely knowledgeable."
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Finny Rajchel

February 13, 2025

5  out of  5
rating by Finny Rajchel
"A great agency with whom to do business. They are knowledgeable, friendly, and responsive to needs! I would highly recommend them!"
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Paul M.

February 12, 2025

2  out of  5
rating by Paul M.
"Horrible customer service! E-mails ignored, no returned calls, and no sense of urgency. Oh and Expensive. If I'm going to get charged to much, I'll get charged to much by a company with better service."
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Pamela Hicks

February 12, 2025

5  out of  5
rating by Pamela Hicks
"Logan at Tyler Kercher Agency wrote our auto policy saving us $200 a month. He took the time and energy to find us savings with safe driver and bundling home and car. Downloading the app was necessary to get the safe driver discount. When I ran into problems, Logan walked me through using the app. Logan took the extra step of working with underwriters to fix an error In our accident history. After 45 years of dealing with GEICO on the phone, it was a pleasure to deal with an insurance agent in person. The receptionist knew my name when I walked in the first time and continued to greet me by name at every visit."
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Dale Gremillion

February 11, 2025

1  out of  5
rating by Dale Gremillion
"Been with State Farm for 3 plus years, good company, not a good agent. No follow up or customer service. Reached out multiple times when my daughter had an accident "not her fault" for help... I had to do all the work to get this situation resolved. Asked for changes to be made to the policy and it never got done, even after repeated follow-ups. Finally got someone on the phone two weeks ago and went over the issues yet again and was told that they would get it fixed and get back to me shortly. Almost two weeks later and nothing.... Called the office 4 times yesterday and spoke to admin, who assured me they were aware and would be back in touch with me. Again nothing, then emailed and nothing. Went so far to contact another agent who called for me and spoke to Tyler himself and he assured the agent that they would be back in touch with me. Again nothing! Now transferring to another agent who understands customer service. Stay away from this agent if you value customer service as they certainly don't value the customers."
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Aimee Faught

February 3, 2025

5  out of  5
rating by Aimee Faught
"Stephanie was great. She was very helpful and knowledgeable."
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Shannon DeVaughn

February 3, 2025

5  out of  5
rating by Shannon DeVaughn
"Logan got me Awesome Auto policy"
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Clive Bixby

January 30, 2025

5  out of  5
rating by Clive Bixby
"Travis and Mike super awesome friendly and informative can't wait to continue to work with them in the future !!!"
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Holly Wynn

January 23, 2025

5  out of  5
rating by Holly Wynn
"I called Tyler Kercher’s State Farm Insurance Agency and immediately Logan not only gave me the best and lowest price for my car insurance but he also upped my policy for me and it was still much less then what I was paying elsewhere! It was fast and easy and I am so happy with the excellent customer service and rates !! Call them instead of paying what you know you shouldn’t be ! They went above and beyond my expectations!"
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David Himes

January 17, 2025

5  out of  5
rating by David Himes
"Thanks for the quick response to my needs. I was in the parking lot at the DMV and needed a quick document. Well done!"
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Elena Barrows

January 8, 2025

5  out of  5
rating by Elena Barrows
"It is been great having State Farm for my car/rental insurance. Stephanie, H was such a great help."