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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 15, 2023

5  out of  5 rating by George
"These guys are always very good at what they do. I would highly recommend them"

Natalie Sehweil

September 13, 2023

5  out of  5 rating by Natalie Sehweil
"Had a great experience with Lauren, she made the whole process easy and fast. Worked with this group for 6+ months and every encounter has been top notch. Appreciate their good demeanor, affordable solutions, and ease of experience. Never felt exploited like I have with some other insurance groups."

Allos Anthropos

August 31, 2023

5  out of  5 rating by Allos Anthropos
"Chris Miceli is my new insurance agent in Pensacola Florida. As many know, the property insurance business is more and more difficult to navigate along the Gulf Coast and especially in Florida. Chris was recommended by a colleague and I could not be more happy with his service and work ethic. He quickly answered every phone call, responding also to my emails and text messages. He was professional and fast. I will continue to rely on Chris for my house insurance needs. He is a good guy for sure. Elie Barnes, Old East Hill, Pensacola resident since 1989."

Valery Serrano

August 31, 2023

5  out of  5 rating by Valery Serrano
"Great service!"

John Lanning

August 16, 2023

5  out of  5 rating by John Lanning
"Lauren was awesome and help me every step of the way in switching from GEICO after over 20 years! She helped me match policy coverage and worked with my tight schedule to make it a painless experience!"

Elton Warriner

August 8, 2023

5  out of  5 rating by Elton Warriner
"Dakota Simpson is the very best. Go see her , you will not be disappointed"

Annette Fuller

July 19, 2023

5  out of  5 rating by Annette Fuller
"Very friendly and helpful staff!!"


July 15, 2023

5  out of  5 rating by meligio14
"Worked with Drew to switch my car insurance! He is wonderful and answered all my questions. Was willing to work around my work schedule to be able to meet and answer all my questions! Can’t wait to keep working with him in the future."


July 15, 2023

5  out of  5 rating by Felix
"Great agency they actually were able to help me save money for my car insurance."

John C. A.

June 14, 2023

5  out of  5 rating by John C. A.
"Really helped me out to get everything insured, from my cars to my house. The process was fast and easy amd the people were super friendly."

Debbie Murphy

June 9, 2023

5  out of  5 rating by Debbie Murphy
"Great experience with Travis Thompson.Not only did he answer all my questions but saved me lots of 💰"

Mason Polk

May 28, 2023

5  out of  5 rating by Mason Polk
"Huge thanks to Travis Thompson, Lauren Hernandez, Adrian Acezedo, Drew Miller and Tyler Kercher! Their helpfulness, professionalism and curtesy have made my life much better!"

Susan Wilkinson

May 16, 2023

5  out of  5 rating by Susan Wilkinson
"This office always takes care of my needs and in particular Lauren was very personable and efficient. She put the friendly back in customer service. Lauren not only did a great job, she was also a joy to work with. Keep up the good work guys! Customer service is still 🤴 👑 King!! And kindness matters."

Connie Quattlebaum

May 12, 2023

5  out of  5 rating by Connie Quattlebaum
"I was on the search for a new insurance company and came across State Farm with an agent named Dakota. Throughout my search I have to say it was an honest pleasure in speaking with an awesome agent on the other end of the phone call, she was very helpful by focusing on my needs. To my surprise Dakota provided the best rate that I could get, saved me some money and I can't forget her great personality. KEEP UP THE GOOD WORK DAKOTA!!!!!!!!"

John Ngo

May 11, 2023

5  out of  5 rating by John Ngo
"I am very lucky to have Adrian to help me out all the way. Thank you so much and I hope to buy more insurance from Adrian."

Brandon Anthony Mckendrick

May 9, 2023

5  out of  5 rating by Brandon Anthony Mckendrick
"Drew was fantastic! He really helped me find a policy that was in my budget. I thought the life insurance I had at work was plenty but after a few minutes with Drew we figured out that it wasn't even enough to pay off my house! Thanks again!"

Capri Rudolph

April 24, 2023

5  out of  5 rating by Capri Rudolph
"I'm very pleased with services Lauren and that particular State Farm agency!! If I can help it, I'm never leaving this agency."

Jessica Pritchard

April 18, 2023

5  out of  5 rating by Jessica Pritchard
"Travis Thompson at this office is so knowledgeable and fantastic to take as much time as needed to answer all of my MANY QUESTIONS! I would recommend him EVERY time."

Judy Sprinkle

April 13, 2023

5  out of  5 rating by Judy Sprinkle
"Drew was quick to respond, efficient & saved me money with great coverage! I would recommend him to anyone!"

Phil Friday

April 13, 2023

5  out of  5 rating by Phil Friday
"I worked with Adrian on an issue. He came through for me and answered all my questions very courteously and professionally. Another reason I have been with State Farm for the last 45+ years. Thank you, Adrian."

Lynoros Williams

April 10, 2023

5  out of  5 rating by Lynoros Williams
"My experience with State Farm Insurance Agent, Adrian Acevedo was a good one. He was very knowledgeable with what I needed and provided me with professionalism and kindness. It's not everyday that you call a company and receive great customer service. Keep up the good work Adrian!"

Jacob Chapman

April 5, 2023

5  out of  5 rating by Jacob Chapman
"Travis Thompson was extremely helpful and incredibly quick with responses and providing information, quotes, and policy documents. He was also very professional and friendly, highly recommended!!"

Patricia Kerrigan

April 5, 2023

5  out of  5 rating by Patricia Kerrigan
"My service today was provided by Travis in Pensacola Florida who was patient, courteous, and very informative. He helped me to make sound decisions regarding my auto insurance and also assisted me in my payment process. He is an exemplary agent whom I shall call personally for any addition insurance needs. Dr. Patricia G. Kerrigan"

Jessica Jones

April 5, 2023

5  out of  5 rating by Jessica Jones
"Working with Drew was surely a pleasure! He not only made sure that I had the coverage needed to protect my business, but he also thoroughly and patiently educated me about the essential coverages that I didn't know that I needed. He answered the multitude of questions I had for him, and I can rest assured that State Farm has me covered in both my professional and personal affairs. His customer service and professionalism are top notch, and I'd have full confidence in sending my clients and family members his way! His honest and friendly demeanor successfully carried through over the phone and if I have any questions about insurance, I know that I can trust Drew to point me in the right direction! Thank you!"

Dolores Daniels

March 31, 2023

5  out of  5 rating by Dolores Daniels
"I talked to a very nice young man while asking questions about my State Farm policy. He name is Adrian V. Sometimes my words don't quite come out like my mind is thinking. I explained to Adrian my questions, he had a very positive, pleasant attitude and spoke in a manner I understood.I explained since my husband passed ,he always handled things and takes me a little longer to understand. He made me feel at ease, spoke in a manner that made sense to me. I was able to get all my questions answered and told him from now on I would be calling him if I have difficulty understanding my bill. I believe Adrian is a great person to be working with State Farm and I would highly recommend him. In my opinion, I'd give him a 10 + on doing his job. State Farm is very lucky to have him working for them....Thank you Adrian"