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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa Caligiuri

April 9, 2024

5  out of  5 rating by Alyssa Caligiuri
"Tyler and Lauren are absolutely amazing !! They are so knowledgeable, helpful and friendly !! I am thankful to have such wonderful service each time I call them. 1OOOOOOOO% recommend !"
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Ben Gibson

March 4, 2024

5  out of  5 rating by Ben Gibson
"Drew is the man that makes things HAPPEN!!!"
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Katie Jones

February 15, 2024

5  out of  5 rating by Katie Jones
"I'm very happy with customer service from staff, refered to friends and family"
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February 6, 2024

5  out of  5 rating by IT CyCo
"I am so thankful for Melissa’s assistance and knowledge with life insurance and business insurance. She made things very simple and helped protect my family. Looking forward to working with her with my homeowners insurance once I renew."
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Gabriella Pyle

January 10, 2024

5  out of  5 rating by Gabriella Pyle
"Long time State Farm customer, two years with Tyler Kercher's office. Really appreciate the effort they go through to help me find the best rates and best coverage for me specifically. Excellent customer service just today from Lauren!! Highly recommend this office."
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Arezoo Doosthaghighi

January 3, 2024

5  out of  5 rating by Arezoo Doosthaghighi
"Drew Miller was very helpful!"
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Bouncin Beyond

November 28, 2023

1  out of  5 rating by Bouncin Beyond
"I have tried to give this office the benefit of the doubt numerous time. Every request has to be with a return call and some time a third call. I wanted to add commercial insurance but after a week of waiting for a quote, I decided to go with another company."
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Erica Stone

November 14, 2023

5  out of  5 rating by Erica Stone
"We highly recommend them. We were getting dropped by Frontine for having solar panels and I was hitting a wall with finding insurance that would allow panels, concrete roof and close proximity to the water. Lauren went above and beyond to help us secure the insurance we needed."
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September 15, 2023

5  out of  5 rating by George
"These guys are always very good at what they do. I would highly recommend them"
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Natalie Sehweil

September 13, 2023

5  out of  5 rating by Natalie Sehweil
"Had a great experience with Lauren, she made the whole process easy and fast. Worked with this group for 6+ months and every encounter has been top notch. Appreciate their good demeanor, affordable solutions, and ease of experience. Never felt exploited like I have with some other insurance groups."
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Allos Anthropos

August 31, 2023

5  out of  5 rating by Allos Anthropos
"Chris Miceli is my new insurance agent in Pensacola Florida. As many know, the property insurance business is more and more difficult to navigate along the Gulf Coast and especially in Florida. Chris was recommended by a colleague and I could not be more happy with his service and work ethic. He quickly answered every phone call, responding also to my emails and text messages. He was professional and fast. I will continue to rely on Chris for my house insurance needs. He is a good guy for sure. Elie Barnes, Old East Hill, Pensacola resident since 1989."
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Valery Serrano

August 31, 2023

5  out of  5 rating by Valery Serrano
"Great service!"
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John Lanning

August 16, 2023

5  out of  5 rating by John Lanning
"Lauren was awesome and help me every step of the way in switching from GEICO after over 20 years! She helped me match policy coverage and worked with my tight schedule to make it a painless experience!"
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Elton Warriner

August 8, 2023

5  out of  5 rating by Elton Warriner
"Dakota Simpson is the very best. Go see her , you will not be disappointed"
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Annette Fuller

July 19, 2023

5  out of  5 rating by Annette Fuller
"Very friendly and helpful staff!!"
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July 15, 2023

5  out of  5 rating by meligio14
"Worked with Drew to switch my car insurance! He is wonderful and answered all my questions. Was willing to work around my work schedule to be able to meet and answer all my questions! Can’t wait to keep working with him in the future."
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July 15, 2023

5  out of  5 rating by Felix
"Great agency they actually were able to help me save money for my car insurance."
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John C. A.

June 14, 2023

5  out of  5 rating by John C. A.
"Really helped me out to get everything insured, from my cars to my house. The process was fast and easy amd the people were super friendly."
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Debbie Murphy

June 9, 2023

5  out of  5 rating by Debbie Murphy
"Great experience with Travis Thompson.Not only did he answer all my questions but saved me lots of 💰"
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Mason Polk

May 28, 2023

5  out of  5 rating by Mason Polk
"Huge thanks to Travis Thompson, Lauren Hernandez, Adrian Acezedo, Drew Miller and Tyler Kercher! Their helpfulness, professionalism and curtesy have made my life much better!"
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Susan Wilkinson

May 16, 2023

5  out of  5 rating by Susan Wilkinson
"This office always takes care of my needs and in particular Lauren was very personable and efficient. She put the friendly back in customer service. Lauren not only did a great job, she was also a joy to work with. Keep up the good work guys! Customer service is still 🤴 👑 King!! And kindness matters."
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Connie Quattlebaum

May 12, 2023

5  out of  5 rating by Connie Quattlebaum
"I was on the search for a new insurance company and came across State Farm with an agent named Dakota. Throughout my search I have to say it was an honest pleasure in speaking with an awesome agent on the other end of the phone call, she was very helpful by focusing on my needs. To my surprise Dakota provided the best rate that I could get, saved me some money and I can't forget her great personality. KEEP UP THE GOOD WORK DAKOTA!!!!!!!!"
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John Ngo

May 11, 2023

5  out of  5 rating by John Ngo
"I am very lucky to have Adrian to help me out all the way. Thank you so much and I hope to buy more insurance from Adrian."
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Brandon Anthony Mckendrick

May 9, 2023

5  out of  5 rating by Brandon Anthony Mckendrick
"Drew was fantastic! He really helped me find a policy that was in my budget. I thought the life insurance I had at work was plenty but after a few minutes with Drew we figured out that it wasn't even enough to pay off my house! Thanks again!"
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Capri Rudolph

April 24, 2023

5  out of  5 rating by Capri Rudolph
"I'm very pleased with services Lauren and that particular State Farm agency!! If I can help it, I'm never leaving this agency."